Terms & Conditions

These terms cover your use of LolaJack Casino UK (“LolaJack”, “we”, “us”). Opening an account or claiming an offer means you accept them, so give them a proper read first.

1. Eligibility

• You must be 18 or over. We run age and identity checks and freeze accounts we cannot verify.
• One account per person, household, device and IP address. Duplicates are closed and related bonus winnings voided.
• You must play with your own funds using a payment method in your own name.

2. The welcome package

• The package pays 400% up to £15,000 plus 400 free spins across your first four deposits, each tier switched on in My Bonus before you deposit.
• Minimum qualifying deposit is £20 per tier.
• Wagering is 40x the deposit plus bonus, and 40x on free spin winnings, cleared within 10 days.
• Maximum bet while a bonus is active is £5 per spin or hand.

3. VIP Club

• Points are earned on real-money wagers and set your tier. Perks, cashback rates and withdrawal limits follow the tier table on our homepage.
• We may review tiers periodically. Points and perks hold no cash value outside the programme.

4. Reloads and cashback

• Weekday and weekend reloads follow the terms shown in each offer, including the £20 minimum deposit.
• Live cashback pays 25% of net weekly losses on live games up to £200, with 1x wagering.

5. Banking

• Minimum deposit and withdrawal is £10. Standard maximum withdrawal is £5,000 per request, raised by VIP tier.
• Withdrawals return to your deposit method where possible. First cashout requires ID verification.
• We charge no fees, though your provider might.

6. Responsible gambling

• Only stake what you can afford to lose. Set deposit, loss and session limits, take a time-out or self-exclude from your account at any time.
• Support is available through BeGambleAware.org, GamCare and GAMSTOP.

7. Fair play, liability and changes

• Cheating, collusion, bonus abuse and chargebacks void winnings and can close your account.
• Games use certified random number generators. Outcomes are independent.
• The service is provided “as is”. We are not liable for losses from faults or downtime beyond our reasonable control.
• We may update these terms. The current version always lives here, and continued play means you accept it.

Questions? Our support team is on live chat and email around the clock.